top of page

SHIPPING & DELIVERY

When will my order be shipped ?

We usually ship all orders within 24-48 hours. However, in case of specialized category book(s), it may go up to 3-4 days.

How will my order be shipped ?We process all deliveries through reputed courier companies such envia,bluedart, Speed Post etc..

What are the shipping charges ?While we strive to apply reasonable shipping charges, the rates may vary depending on the delivery region.

What is the estimated delivery time ?

The estimated delivery time is 4-5 days. However, it may go up to 7-10 days depending on the serviceability of your Pin Code area.

Return and Refund Policy

Books may be returned ONLY under the following conditions:

  1. Damaged Condition: If the books have been delivered in a damaged condition.

  2. Defective Pages: If there are missing or defective pages in the books.

  3. Incorrect Book(s): If incorrect book(s) have been delivered.

  4. Manufacturing Defect: If there is any other manufacturing defect in the books.

A return request can be raised only within 4 days of receiving your order. Return requests raised after 4 days from the delivery date will NOT be accepted.

Returns Will Not Be Accepted If:

  1. The return request is raised after 4 days of receiving the order.

  2. The books have tampered ISBN numbers.

  3. The books are not returned along with the original packaging.

  4. The return is requested because the books are no longer needed due to personal reasons.

  5. The customer does not like the content of the ordered books.

  6. Books were ordered in error or mistakenly.

What Happens if I Did Not Receive the Parcel or Want to Return It?

  1. Non-receipt of Parcel: If the customer is not able to receive the parcel and it is returned to us, the customer will be charged with reverse shipping fees and a 2.5% gateway charge when receiving the refund.

  2. Return of Books: If the customer wishes to return the parcel, they must send the books back at their own expense. Alternatively, we can arrange for the pickup, but reverse shipping fees will be charged to the customer.

  3. Damaged or Wrong Books: If the customer receives damaged or incorrect books, they will be replaced by Mishra Medical Books free of cost.

When Will I Receive My Refund?

A refund will be initiated from our end only after the books have reached us in good condition. Once the refund has been processed, you will receive an email confirming the return request details. The refund amount will reflect in your bank account within 7-10 business days.

bottom of page